Besterfield D. H. <br/><br/>
Total Quality Management 

 - 3 Ed. 
 - New Delhi.  "Pearson Education, New Delhi"  2009 
 - 652p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MECHANICAL_PRODUCTION
<br/><br/><label>Dewey Class. No.: </label>37