Paul Greenberg <br/><br/>
Crm customer relationship management 

 - 3 Ed. 
 - New Delhi  Tata Mcgraw Hill  2006 
 - 1 TO 670p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MBA
<br/><br/><label>Dewey Class. No.: </label>658.9