Besterfield D. H. <br/><br/>
Total quality management 

 - 3 . Ed. 
 -  Pearson.  2013 
 - 1 TO 558p. 
<br/><br/><label>ISBN: </label>9788131732274 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MBA
<br/><br/><label>Dewey Class. No.: </label>658.562