000 00413nam a2200181Ia 4500
008 240220s9999 xx 000 0 und d
020 _a9781447165897
041 _aENG
100 _aRenu Agarwal
245 0 _aThe Handbook of Service Innovation
260 _aWiesbaden
260 _bSpringer
260 _c2014
365 _b301.82
650 _aCIVIL_STRUCTURE
700 _aWillem Selen
942 _cEB
999 _c12201
_d12201