000 00426nam a2200193Ia 4500
008 240220s9999 xx 000 0 und d
020 _a9781405871075
041 _aENG
082 _a658.8
100 _aBruhn M.
245 0 _aServices marketing
245 0 _bmanaging the service value chain
260 _aDelhi
260 _bPearson Education
260 _c2005
365 _b9999
650 _aMBA
942 _cEB
999 _c12765
_d12765