| 000 | 00414nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 240220s9999 xx 000 0 und d | ||
| 041 | _aENG | ||
| 082 | _a621.812 | ||
| 100 | _aButtle Francis | ||
| 245 | 0 | _aCustomer relationship management | |
| 260 | _aNULL | ||
| 260 | _bButterworth Heinemann. | ||
| 260 | _c2010 | ||
| 300 | _a499p. | ||
| 365 | _b425 | ||
| 650 | _aINFORMATION TECHNOLOGY | ||
| 942 | _cDBK | ||
| 999 |
_c30772 _d30772 |
||