000 00377nam a2200181Ia 4500
008 240220s9999 xx 000 0 und d
041 _aENG
082 _a658.8
100 _aNargundkar
245 0 _aService marketing
260 _aNew Delhi
260 _bTata Mcgraw Hill
260 _c2010
300 _a1 TO 469p.
365 _b395
650 _aBBA
942 _cBBA
999 _c5348
_d5348