000 00409nam a2200181Ia 4500
008 240220s9999 xx 000 0 und d
041 _aENG
082 _a658
100 _aMurthy G. K.
245 0 _aCustomer service in Indian banks an over view
260 _aHyderabad
260 _bThe Icfai University Press
260 _c2006
300 _a227p.
365 _b340
650 _aMBA
942 _cMBA
999 _c6217
_d6217