000 00379nam a2200181Ia 4500
008 240220s9999 xx 000 0 und d
041 _aENG
082 _a659.293801
100 _aBahuguna Pallavi
245 0 _aService marketing
260 _aNew Delhi
260 _bCentrum Press
260 _c2011
300 _a312p.
365 _b295
650 _aMBA
942 _cMBA
999 _c6410
_d6410